Long lines and system glitches are becoming a distant memory for Ethiopian taxpayers as the government implements sweeping reforms to its tax collection process, while simultaneously cracking down on widespread evasion that Prime Minister Abiy Ahmed says is hindering national development.
The improved system, aimed at boosting domestic revenue and fueling infrastructure projects, now allows taxpayers to access services in minutes, a stark contrast to the lengthy delays previously experienced.
"We are seeing a significant improvement in the efficiency and user-friendliness of the tax system," reported one Addis Ababa business owner, who preferred to remain anonymous.
"Before, it would take hours, sometimes days, to file. Now, it’s a matter of minutes." This positive feedback signals a crucial victory for the government in its quest to modernise public services.
However, Prime Minister Abiy Ahmed has also highlighted the significant challenge of tax evasion.
He revealed that an estimated half a per cent of Ethiopian traders are not fulfilling their tax obligations adequately, a practice that drains vital resources needed for national growth.
In a recent address, he emphasised the urgent need for collective action. "Increasing domestic revenue is paramount," he stated, urging collaboration between government and citizens to address this issue.
The government's multi-pronged approach involves not only streamlining the tax system through technological upgrades and improved customer service, but also bolstering enforcement efforts to identify and penalise those who intentionally avoid paying their fair share. Officials say they are implementing sophisticated data analytics to detect discrepancies and target potential tax cheats.
Ultimately, the success of these initiatives hinges on public trust and cooperation. The government hopes that by demonstrating its commitment to efficient and transparent tax collection, it can encourage greater compliance and unlock the full potential of domestic revenue to fund essential services and drive Ethiopia's economic advancement.
