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Ethiopia Targets Status as Africa’s Premier BPO Hub at Elevate Africa 2026

Mar 04, 2026 155

Ethiopia is positioning itself as a premier destination for global Business Process Outsourcing (BPO), supported by a modern 3,000-seat facility and a competitive digital infrastructure. Delivering the opening remarks at Elevate Africa 2026, National Bank Governor Dr. Eyob Tekalign highlighted that the 2019 Homegrown Economic Reform Program has successfully established the macroeconomic stability and private sector growth necessary to host global technology leaders.

Addressing an audience of international partners and investors, the governor underscored Ethiopia’s key advantages:

  • A Young, Tech-Savvy Workforce: A deep talent pool ready for the digital economy.
  • Infrastructure Gains: Significant improvements in digital connectivity.
  • Strategic Investment: The launch of large-scale, modern BPO facilities signaling readiness for global operations.

Dr. Eyob noted that these developments reflect Ethiopia’s broader ambition to transition into a leading digital and outsourcing hub on the continent.